Shipping policy
Adornmazing Shipping Policy
At Adornmazing, we prioritize a smooth and reliable shipping experience for all our customers. Below is an overview of our shipping options, timelines, and any applicable restrictions.
Free Shipping
- We provide free standard shipping for all orders.
Order Processing
- Processing Time: Orders typically take 1-2 business days to process. Custom or personalized items may require additional time.
- Custom Orders: Made-to-order items may take up to 15 business days to process before shipping.
Shipping Destinations
- United States: We ship to all 50 U.S. states, including Alaska and Hawaii. However, we do not ship to U.S. territories, hotels, or P.O. boxes at this time.
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International Shipping:
Currently, we offer shipping within the United States and to Australia, Canada, Finland, France, Germany, Italy, Japan, Kuwait, Poland, Spain, Switzerland, Hongkong, the United Arab Emirates, and the United Kingdom.
Shipping Restrictions
- International Regulations: Please note that items shipped internationally may be subject to specific regulations in the destination country. We recommend checking with local authorities to ensure that the products can be legally imported. If you have any questions about shipping restrictions to your location, feel free to reach out to our customer service team, and we’ll be happy to assist.
Customs, Duties & Taxes
· When your Adornmazing order arrives in the destination country, additional charges for duties, taxes, or fees may be applied by the local customs office. These charges are the responsibility of the recipient and must be paid at the time of delivery.
For more specific information about applicable duties and taxes in your country, please contact your local customs office. If you have any questions, our customer service team is here to assist you.
Tracking
- Tracking: Once your order is shipped, we will send you an email with tracking information. You can track your package on the carrier's website.
Delivery Expectations
- Potential Delays: While we strive to meet estimated delivery times, delays can occur due to factors such as weather, customs, or carrier issues. We will keep you updated if any significant delays arise.
Responsibility and Risk
- Transfer of Responsibility: Once your order is dispatched and handed over to the carrier, responsibility for the shipment, including its timely delivery and safety, is transferred to the shipping provider. While we ensure that your package is fully insured during transit, the risk of loss or damage passes to you upon the carrier's delivery of the package. Should any issues arise, please contact us, and we will assist you in resolving the matter with the carrier.
Customer Support
- Need Assistance?: If you have questions or need help with your shipping, please contact our customer service team at contact@adornmazing.com. We are here to help!